Privacy Policy - JustPost.AI

Privacy Policy

Last Updated: August 29, 2025

1. Introduction

Welcome to JustPost.AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media content creation service.

Company Details:
Imfiy BV (trading as JustPost.AI)
KVK: 67058094
Raamplein 1, 1016XK Amsterdam
The Netherlands
Phone: +31 617422916 (Mon–Fri, 09:00–17:00 CET)
Email: [email protected]

This Privacy Policy is governed by Dutch law and complies with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

2. Information We Collect

2.1 Account Information

  • Name, email address, and password when you create an account
  • Profile information, business details, and preferences
  • Account settings and configuration data

2.2 Payment Information

  • Billing address and payment method details
  • Transaction history and subscription status
  • Payment processing information (handled securely by our payment processors)

2.3 Social Media Connections

  • Social media account credentials and access tokens
  • Profile information from connected social media accounts
  • Content and engagement data from your social media profiles

2.4 Usage Data

  • Service usage patterns and preferences
  • Content creation history and interactions
  • Technical information (IP address, browser type, device information)

3. How We Use Your Information

We process your personal information based on the following lawful bases:

3.1 Contract Performance

  • Providing and maintaining our services
  • Processing payments and managing subscriptions
  • Connecting to your social media accounts
  • Generating and scheduling content

3.2 Legitimate Interests

  • Improving our services and user experience
  • Analyzing usage patterns and trends
  • Providing customer support and communication
  • Preventing fraud and ensuring security

3.3 Consent

  • Marketing communications (with your explicit consent)
  • Non-essential cookies and tracking
  • Processing of special categories of data (if applicable)

3.4 Legal Obligations

  • Compliance with applicable laws and regulations
  • Responding to legal requests and court orders
  • Maintaining financial and tax records

4. Data Retention

We retain your personal information for as long as necessary to:

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Payment Information: Retained for 7 years as required by Dutch tax law
  • Social Media Data: Retained while connected and for 90 days after disconnection
  • Usage Data: Retained for 2 years for service improvement purposes

After these periods, we will securely delete or anonymize your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions for certain countries
  • Additional safeguards where necessary

7. Data Sharing and Sub-processors

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing and billing
  • Cloud hosting and infrastructure
  • Customer support and communication
  • Analytics and service improvement

All sub-processors are bound by data processing agreements and security requirements.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

9. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal information:

9.1 Right of Access

You can request a copy of your personal information and details about how we process it.

9.2 Right to Rectification

You can request correction of inaccurate or incomplete personal information.

9.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal information in certain circumstances.

9.4 Right to Restriction

You can request limitation of processing in certain situations.

9.5 Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

9.6 Right to Object

You can object to processing based on legitimate interests or for marketing purposes.

9.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw consent at any time.

10. Exercising Your Rights

To exercise any of your GDPR rights, please contact us:

  • Email: [email protected]
  • Phone: +31 617422916 (Mon–Fri, 09:00–17:00 CET)
  • Postal Address: Imfiy BV, Raamplein 1, 1016XK Amsterdam, The Netherlands

We will respond to your request within 30 days. If we need more time, we will inform you of the reason and extension period.

11. Complaints and Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens
Bezuidenhoutseweg 30
2594 AV The Hague
The Netherlands
Website: https://autoriteitpersoonsgegevens.nl
Email: [email protected]

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to your registered email address
  • Displaying a prominent notice on our service

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer
Imfiy BV (trading as JustPost.AI)
Raamplein 1, 1016XK Amsterdam
The Netherlands
Email: [email protected]
Phone: +31 617422916 (Mon–Fri, 09:00–17:00 CET)

Last Updated: August 29, 2025